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#1
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Are these global or per worker?
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#3
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Would it be an idea in the future to be able to link them to groups? That way a support worker wouldn't see email templates from a group they weren't assigned to (eg sales or billing)?
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#4
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Quote:
[E-mail Templates] Make permissions on a group level http://www.wgmdev.com/jira/browse/CHD-828
__________________
Joe Geck, Q/A Lead -- Cerberus Helpdesk 5.0 Browser-based email management and trouble ticket system. http://www.cerberusweb.com/ Cerb5 Released! Changelog | New Prices (Seats) Got a feature request? Found a bug? Add it directly to JIRA! | JIRA Twitter Updates |
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