How to reply with your signature above the quoted text
Tips & Tricks September 5th, 2008
posted by Joe GeckHave you become accustomed to your e-mail programs placing the signature above the quoted text in your replies? You may have been irritated by the fact that Cerb4 seemed backwards — forcing you to cut & paste your signature to the top of every reply.
Putting the signature below the quoted text is Cerb4’s default behavior. But it’s real simple to toggle it back to what you’re used to, in case you missed it during setup. Ironically the option is directly underneath where you create the default signature for the Helpdesk. Simply go back to ‘helpdesk setup’, ‘Mail Servers’ and scroll all the way to the bottom.
Now all your future replies will put the signature up high and the quoted text down low. I know, I know. I’m sure 99.9% of our users already knew this was here, but for that one user who is too embarrassed to admit they didn’t see it…
Hopefully this saves you from cut & paste carpal tunnel!
-joegeck@wgm
I’m assuming that there’s some thinking behind not conforming to the standard behaviour users would expect based on popular email clients?
Otherwise I would’ve thought that setting the default to what users expect would save some headaches?
Hey, Damien,
Before Microsoft got to it ( ;-) ), reply-below *was* the standard, and for good reason… Reply-below encourages trimming the message you’re replying to to only quote the relevant parts, since it’s very rarely necessary to include the entire text in a response.
–Hildy